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How can you get in touch with us?
For full Returns instructions click Refunds and Returns (or use the button at the bottom of the page) - or email email@example.com
Sizing Information has moved from the Help-FAQ and a separate 'Sizing' info page can be found via the button at the bottom of the page). Please email firstname.lastname@example.org if you need more sizing information or guidance
Delivery information including which countries we deliver to can be found on the Shipping and Delivery button at the bottom of the page. These Countries are the only ones on the drop-down menu at checkout. Website orders that get through from any other country (eg the USA) cannot be processed through our website's postal system and will be cancelled and refunded.
Enquiries from USA and other countries outside the EU, please read section 4 of the Help-FAQ button at the bottom of the screen. Or click here and go to section 4
If have any comments or would like any other information there are many ways to contact missimo.com.
E-mail us at email@example.com
Ring us during office hours at Customer Services on 0115 9842222
(Use the International code if calling from outside the UK: 0044 115 9842222)
Office hours are normally 9.30 am - 5.00pm (UK) Monday to Friday (Excluding UK Bank Holidays)
2011 Christmas / New Year Shutdown
The office and warehouse will be closed during the Christmas week and on all the Bank Holidays; if you need assistance during this time please email firstname.lastname@example.org and we will try to help you.
Orders placed over the Christmas and New Year period will be despatched on a first come first served basis, either during the Christmas period or on the Tuesday 4th / Wednesday 5th January 2012
Write to us at
The New office address:
Unit 5, Wheatcroft Business Park
Alternatively, if you would like to contact us the easy way, fill in the form below...
(This also goes to the administrator email 'Inbox' so no need to do both - we will respond to either!)
Your message ackowledegement will appear at the top of the page, just above where it says 'Contact us'
(Our help desk is primarily there to help with customer queries. We are very sorry but we are unable to respond to SEO pitch mail-outs, employment enquiries/ student placement enquiries or new supplier pitch emails)